Commercial Guarantee
Subject to the conditions and exclusions set out below, This Guarantee does not cover the following:
Karndean Designflooring (Aus) and Karndean Designflooring
1. Damage caused by external factors including but not limited
(NZ) guarantee that the product will not wear out and will be
to sunlight, water (including water leakages and subfloor
free from all manufacturing defects from the date of purchase
moisture), stains, spillages, heat or hydrostatic pressure.
for the Guarantee period as set out below. Wear out is defined
as the removal of the wear layer and design pattern. W
2. ilful or accidental damage.
M
3. odifications, repairs or alterations unless carried out by a
Product Commercial Residential skilled tradesman and notified to Karndean Designflooring.
Guarantee Guarantee*
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4. oor installation of sub floor materials, or the use of incorrect
Art Select 15 yrs 20 yrs
sub floor materials.
Da Vinci 15 yrs 20 yrs
Van Gogh 10 yrs 15 yrs Any claim made under this guarantee should be made in
Opus 10 yrs 15 yrs writing or by telephone to Karndean Designflooring.
Michelangelo 10 yrs 15 yrs Australia
Knight Tile 6 yrs 12 yrs 835 Stud Road
Knoxfield VIC 3180
The Guarantee is conditional on the following: Telephone: 1800 810 920
1. The product has been suitably specified for the appropriate New Zealand
level of use application and been subject to normal wear Unit A, 73 Greenmount Drive
and tear conditions. As a guide refer to European Standard East Tamaki, Auckland
EN649 where Knight Tile would be Class 21 and all other Telephone: 0800 442 101
Karndean ranges Class 23.
If it is found to be necessary to replace a product which is no
2. The product has been installed by a skilled tradesman
longer available, Karndean Designflooring reserves the right to
using the correct materials and adhering to the AS/NZS
replace the floor with a product of equal value and specification
1884 industry code of practice, installation guidance from
to that which was originally installed.
Karndean Designflooring and an approved Karndean
Designflooring adhesive. Save as detailed above and to the fullest extent permitted by
3. That the product has been cleaned and maintained using the law, Karndean Designflooring shall not accept or be liable
cleaning and maintenance instructions provided by Karndean under this Guarantee for any direct, indirect, special or
Designflooring and that barrier matting or other such method consequential loss, expense, cost, claim or damage (including
has been provided at all external entrances to prevent the liquidated damages). This Guarantee does not affect your
ingress of outside dirt onto the floor. statutory rights.
4. Protection has been provided to avoid heavy point loading to
the floor.
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* he domestic guarantee is valid when Karndean Designflooring products are installed by a professional fitter to the AS/NZS 1884 industry code of practice in housebuild
or residential projects. Please contact Karndean Designflooring for further information on 1800 810 920 (Australia) or 0800 442 101 (New Zealand).
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