Warranty
Stylish flooring is even more appealing when it comes with peace of mind. Our manufacturing
and quality control standards allow us to offer warranties of up to 20 years depending on
application and usage.
Our promise to you Terms & conditions
Subject to conditions and exclusions, Karndean International Pty. Ltd. The following conditions apply The Warranty does not cover:
(“Karndean”) Warranties the product will not wear out and will be free to your Warranty: 1. Damage caused by external factors
from all manufacturing defects from the date of purchase for the War-
1. The product has been suitably including but not limited to sunlight,
ranty period set out in the table below. “Wear out” is defined as the
specified according to the water (including water leakages and
removal of the wear layer and design pattern.
guidelines set out in EN 685 and sub floor moisture), stains, spillages,
has been subject to normal wear heat or hydrostatic pressure.
and tear. 2. Willful or accidental damage.
Product Commercial Warranty Domestic Warranty
2. The product has been installed by 3. Modifications, repairs or alterations
a skilled tradesman using the unless carried out by a skilled
Art Select 15 yrs 20 yrs
correct materials and adhering to tradesman and notified to Karndean.
the AS 1884-2012 industry code of
Da Vinci 15 yrs 20 yrs 4. Poor installation or incorrect use
practice, installation guidance
from Karndean and an approved of sub floor materials.
Van Gogh 10 yrs 15 yrs
Karndean adhesive. Any claim should be made in
3. The product has been cleaned writing or by telephone to
Opus 10 yrs 15 yrs
and maintained using instructions Karndean International Pty. Ltd.:
Knight Tile 10 yrs† 12 yrs provided and barrier matting or Karndean Designflooring Australia
other such method has been 835 Stud Road, Knoxfield, VIC 3180
Michelangelo 10 yrs 12 yrs provided at all external entrances Tel: 1800 810 920
to prevent ingress of dirt. Karndean Designflooring
Karndean New Zealand
10 yrs Limited Lifetime 4. Protection has been provided
LooseLay
to avoid heavy point loading to PO Box 58264, Botany, Manukau 2163
† Light Commercial use only
the floor. Tel: 0800 442 101