S THE DISRUPTOR A SWEET PILL TO SWALLOW FRICTIONESS INNOVATION INTELLIGENT OPERATIONS

N PROFITS AI FOR GOOD FOLLOW MY LEAD DIGITAL TO THE CORE

Owning the platform requires a massive leap to new technologies-APIdriven, agile

and open platforms with strong identity management

capabilities-and a totally different approach to competition than most

telcos have had in the past. Telcos would offer business partners

application software, professional services, platform provisioning and

operations on a cloud-based platform. The ecosystem needs to be

customer-centric and open to work.

We are not just seeing value chains merging faster than ever before, but

the shift of value across these value chains is also much faster. This

creates a huge challenge for any company or organization involved in

serving clients or distribution, because they will be required to reinvent

their strategy much more quickly and across a much broader time

horizon.

Organizations will need to adopt a new mindset, believing that the sum

of the parts will be greater than the individual parts.