S THE DISRUPTOR A SWEET PILL TO SWALLOW FRICTIONESS INNOVATION INTELLIGENT OPERATIONS
N PROFITS AI FOR GOOD FOLLOW MY LEAD DIGITAL TO THE CORE
Owning the platform requires a massive leap to new technologies-APIdriven, agile
and open platforms with strong identity management
capabilities-and a totally different approach to competition than most
telcos have had in the past. Telcos would offer business partners
application software, professional services, platform provisioning and
operations on a cloud-based platform. The ecosystem needs to be
customer-centric and open to work.
We are not just seeing value chains merging faster than ever before, but
the shift of value across these value chains is also much faster. This
creates a huge challenge for any company or organization involved in
serving clients or distribution, because they will be required to reinvent
their strategy much more quickly and across a much broader time
Organizations will need to adopt a new mindset, believing that the sum
of the parts will be greater than the individual parts.