Page 0004

4 Join the conversation

We love to hear from you - get in touch with your stories

What's trending on our social channels?

New tenant portal

Ongo Carnival Second shared

ownership home sold

Email the Editor - customer.engagement@ongo.co.uk

or write to Ongo, Meridian House, Normanby Road, Scunthorpe, DN15 8QZ

Westcliff hub name reveal

The brand new community hub in Westcliff will be

called The Arc.

As part of a £9millon regeneration

project, The Arc will be a

community space where

everyone is welcome. It will

have a pre-school, café,

social zones and private

meeting rooms.

Keep up to date with the

latest news and progress of

The Arc by following them on

Facebook and Twitter.

/TheArcWestcliff

@ArcWestcliff

Employability day success

To celebrate National Employability Day, staff at Ongo held

an event at Café Indie, Scunthorpe on Friday 14 July. The

event was aimed at secondary school students to give them

practical advice and insights into various

career paths which could be available to

them once they leave education.

"I really enjoyed the employability

day because I got to know some more

information about my dream job, it was

pretty cool" Laura Bramwell

"I have really enjoyed learning

things about my potential future

career options" Owen Ramsay

New HQ

Work has started on the brand new Ongo HQ.

Chief Exec Andy Orrey joined with bosses from local

building firm Britcon, British Steel and North Lincolnshire

Council to mark the official start of work.

The Ongo HQ is part of a wider £60m plus regeneration

of Scunthorpe town centre which was announced on

Thursday 13 July.

The three-storey HQ will be on the corner of Church

Square, Scunthorpe, and will provide a new, modern

customer centre and office space for up to 250 staff.

Customer Service Excellence (CSE)

We have achieved the CSE accreditation for the

second time.

An inspection was carried out which looked at how staff

at Ongo interact with customers, the ways that we offer

efficient, effective services, and how we involve our

customers in decision making.

Tim Mills, Community Voice Secretary, said: "It's a

validation of the hard work and efforts Ongo put into

communicating and responding to tenants."

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