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New tenant portal
Ongo Carnival Second shared
ownership home sold
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Westcliff hub name reveal
The brand new community hub in Westcliff will be
called The Arc.
As part of a £9millon regeneration
project, The Arc will be a
community space where
everyone is welcome. It will
have a pre-school, café,
social zones and private
Keep up to date with the
latest news and progress of
The Arc by following them on
Facebook and Twitter.
Employability day success
To celebrate National Employability Day, staff at Ongo held
an event at Café Indie, Scunthorpe on Friday 14 July. The
event was aimed at secondary school students to give them
practical advice and insights into various
career paths which could be available to
them once they leave education.
"I really enjoyed the employability
day because I got to know some more
information about my dream job, it was
pretty cool" Laura Bramwell
"I have really enjoyed learning
things about my potential future
career options" Owen Ramsay
Work has started on the brand new Ongo HQ.
Chief Exec Andy Orrey joined with bosses from local
building firm Britcon, British Steel and North Lincolnshire
Council to mark the official start of work.
The Ongo HQ is part of a wider £60m plus regeneration
of Scunthorpe town centre which was announced on
Thursday 13 July.
The three-storey HQ will be on the corner of Church
Square, Scunthorpe, and will provide a new, modern
customer centre and office space for up to 250 staff.
Customer Service Excellence (CSE)
We have achieved the CSE accreditation for the
An inspection was carried out which looked at how staff
at Ongo interact with customers, the ways that we offer
efficient, effective services, and how we involve our
customers in decision making.
Tim Mills, Community Voice Secretary, said: "It's a
validation of the hard work and efforts Ongo put into
communicating and responding to tenants."