For us, Value for Money means getting the biggest
benefit we can from every investment we make.
We give good value when our costs are low and our
customer satisfaction is high - something which is
very important to us.
We know we are on track when we can spend less but
still offer services that work and you are happy with.
"Committed to giving you the best
value for money"
During last year we made savings of
£1.02 million, this was against a target
Check out our
Value for Money statement
on our website ongo.co.uk
There's lots of ways you can help
us reduce our costs and offer even
better Value for Money
Value for Money
£895k was actual cash saved, such as
saving money on a new contract
£126k was in efficiencies, such
as saving staff time
£86kworth of savings were made
through the re-procurement of
a number of contracts.
Sign up for the new tenant account
My Home, your new online tenant account, is coming
soon! We'll be bringing you more and better features,
such as booking repairs for your home choosing time
slots that suit you, checking your rent statement, paying
your rent online, and more. If you'd like to be one of
the first to get access to My Home, register your interest at
www.ongo.co.uk/my-home and we'll email you as soon as
Change from printed Key News to
receive digital versions
Why not have your Key News sent to your email instead of being sent out in the post? Not
only will you receive three extra
editions a year, it's better for the environment too.
Dispose of your waste
Lots of money is spent each year collecting and transferring
waste which has been left on estates. Do your bit for the
environment and make sure you pop your rubbish into bins.
Also, make sure you take advantage of your free bulky items
collection which you get each financial year. For more details
visit North Lincolnshire Council's website at northlincs.gov.uk
Make sure you keep to any appointments
Missed appointments cost at least £30.60 each visit.
If you have an appointment with us that you will no longer
be able to make, let us know well in advance so that we can
rearrange with you.