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For us, Value for Money means getting the biggest

benefit we can from every investment we make.

We give good value when our costs are low and our

customer satisfaction is high - something which is

very important to us.

We know we are on track when we can spend less but

still offer services that work and you are happy with.

"Committed to giving you the best

value for money"

During last year we made savings of

£1.02 million, this was against a target

of £500k.

Check out our

Value for Money statement

on our website ongo.co.uk

There's lots of ways you can help

us reduce our costs and offer even

better Value for Money

Value for Money

£895k was actual cash saved, such as

saving money on a new contract

£126k was in efficiencies, such

as saving staff time

£86kworth of savings were made

through the re-procurement of

a number of contracts.

Sign up for the new tenant account

My Home, your new online tenant account, is coming

soon! We'll be bringing you more and better features,

such as booking repairs for your home choosing time

slots that suit you, checking your rent statement, paying

your rent online, and more. If you'd like to be one of

the first to get access to My Home, register your interest at

www.ongo.co.uk/my-home and we'll email you as soon as

it's launched.

Change from printed Key News to

receive digital versions

Why not have your Key News sent to your email instead of being sent out in the post? Not

only will you receive three extra

editions a year, it's better for the environment too.

Dispose of your waste

Lots of money is spent each year collecting and transferring

waste which has been left on estates. Do your bit for the

environment and make sure you pop your rubbish into bins.

Also, make sure you take advantage of your free bulky items

collection which you get each financial year. For more details

visit North Lincolnshire Council's website at northlincs.gov.uk

Make sure you keep to any appointments

Missed appointments cost at least £30.60 each visit.

If you have an appointment with us that you will no longer

be able to make, let us know well in advance so that we can

rearrange with you.

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