Page 0012

12

Tree planting

Online rent

statements are

comingFrom 1 November 2019, paper rent statements will no longer

be posted out to My Home users.

These will be replaced by online statements so that we can

reduce paper, spend less on printing and encourage you to

use our digital services.

If you sign up to My Home, you will receive digital

statements automatically. Money saved from sending

paper statements will be used to fund the planting of

trees. From 1 October, we will plant a tree for every

100 new My Home users.

Neil Hanson, a tenant who uses My Home, said: "It's

such a quick and useful tool that you can use anytime,

anywhere. You can pay rent, check your rent balance,

book a repair, get financial advice, update your

personal details, and so much more.

"I think it's inspiring that the community will benefit

from more people signing up."

Jan Williams, our Head of Opportunities, said: "We love

giving back to the local community, and this initiative

does just that. We hope to be planting 65 trees across the

community so, if you haven't yet got a My Home account, do

sign up."

To set up an account and help us plant more trees, go to

myhome.ongo.co.uk or download the Ongo My Home app

from the Apple and Android app stores.

Index

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