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Welcomefrom Chief Exec Steve

This edition contains information from our 2018/19

annual report. It's great to look back over the year

to see where we've made great strides in different

areas. It's also a chance to see where we can make

improvements and make our services the very best

that they can be.

It's been a very busy few months since the last edition.

The Ongo Carnival took place on Wednesday 7 August,

and it was a heart-warming and inspiring day. We

estimate that there was a record turnout of over 3,000

people. Check out some photos on pages 10 and 11.

I hosted a Facebook live session in August. Over 100

people participated, and common themes included

environmental improvements, fly-tipping, and

roads/pavements.

In terms of the work to get our governance rating

back to compliant, the Regulator for Social Housing

has accepted our Voluntary Undertaking (basically

the work we have committed to do to put things right

and to improve our governance). A meeting has been

held for shareholders to vote on the new governance

structure, and interviews are due to be held to recruit

for the new common board. The new board structure

will formally begin from January 2020.

I'm particularly proud of the range of opportunities

that we have created in recent months. For example,

our Employment Support team have helped 81 people

gain employment since April, and the Viking Centre

in Barton has been supporting a group of eight young

ladies that were at risk of exploitation. They have

learnt a range of life-skills, and were recently treated

to a pamper day to celebrate their achievement.

The work in the communities hasn't stopped there.

There have been neighbourhood pride days held at

Winterton and Queensway, and flowers delivered to

the tenants of our 100-year-old homes to mark the

anniversary of the Addison Act. You can find out more

about these on pages 9 and 24.

Happy reading!

Steve

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