Here to help
Just over a year ago, Tacy didn't know where to turn. She
had just come out of a long-term marriage and had moved in
with her Mum. She only had a few hours work each week, she
struggled to read and write due to learning difficulties, and
she lacked other life-skills that would have given her many
She felt alone, afraid, unsure of what to do next...
Until her experience with the Communities team began.
She was signed up to the Next Level project, a course that
helps people in employment to enhance their skills so they
can progress in their career. Tacy previously had part-time
hours at a local pub in Barton, but was supported to gain
regular hours at the Humber Bridge Country Hotel.
Tacy said: "Working has been brilliant - it's allowed me to
meet so many new people, to learn more skills, and do
things that I've never done before."
Fran, a Functional Skills Tutor, met with her weekly at the
Viking Centre, Barton. Soon, Tacy could read and write and
had been supported in learning things she would need on
a day-to-day basis. These included filling in forms, using a
mobile phone and understanding bus timetables.
Tacy was also supported in developing her maths skills. In
less than a year, her Maths and English skills had improved
by two to three Functional Skills qualifications.
She said: "It was difficult to begin with, but Fran was
very understanding and helped me to learn at a style that
worked for me. She's done so much for me."
Soon after, with some further support from Fran and the
Communities team, she secured a home in Barton close to
Life now, as Tacy admits, is 'so much better'.
"I don't know where I'd be without all the support that I've
had. They've helped with my confidence, my skills, my job -
I'm so grateful."
"My life was a mess before, but now...
Well, it's completely changed my life."
Description 2018/19 Difference
Number of tenants with a learning difficulty supported
Number of eligible people registered on Next Level
Number of tenants employed
Our Employment Support team