Paying your rent
onlineDue to the Coronavirus situation and the temporary closing
of our main offices, digital channels such as My Home are
even more crucial and mean you can still access our services
Your rent allows us to reinvest in your homes and
communities, and to improve our services for you. That's why
we've made it really simple to pay your rent in the way which
suits you best.
The quickest and easiest way is to set up a direct debit, that
way you have peace of mind that your rent is paid in full and
on time. Head to myhome.ongo.co.uk/direct-debit to set up
a direct debit online.
You can also pay your rent easily by logging onto your online
account. All you'll need is a My Home account and a credit or
debit card. You no longer need your AllPay reference number
to hand as we'll put that in for you automatically once you've
logged onto My Home.
Payments via My Home are at a continued high, on average
seeing us process £282,000 per month made up by 1,577
individual transactions. Why not join these tenants paying
their rent online?
If you haven't got an account yet, registering is really simple.
Just head to myhome.ongo.co.uk or download the My Home
app on Google Play or the Apple app store.
The My Home payment screen