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#InvolvedWithOngo

Community Voice

They are the main tenant group that represents the views of all

residents. They discuss and decide on Ongo customer-facing

issues that help drive improvements to your homes, services and

local communities.

The involved tenants simply want to make a difference - they

genuinely feel that being involved allows them to have a voice.

Meetings usually take place on a monthly basis, and our staff

attend to provide information on services that directly impacts

tenants - like our kitchen supplier or how we're reinvesting our

profit. This is a great way to learn more about us at Ongo.

The group are also involved digitally. They have their

own Facebook group, and they have been receiving a

monthly digital magazine to keep them updated

whilst they are unable to meet face-to-face. They have

then had the opportunity to directly ask Chief Exec Steve

any questions about the information.

Membership for the group is open to any Ongo Homes

tenant and leaseholder, and they are always keen for new

people to join.

Keith Lumbers has been a member of the group for

nearly five years: "I realised from my very first

meeting that this group was a fantastic concept,

and that I could make a difference.

"Being involved with Community Voice gives you

the chance to directly influence and make decisions

on homes, communities, and services that affect us

all as tenants.

"It also allows you to gain new skills such as

higher confidence, to make friends with fellow

tenants who want the best for everyone, and to attend

conferences to learn more about everything that impacts us.

"There are no limits to the group."

Do you want to help make a difference and to influence improvements to your homes, communities and services

that affect you?

Do you wish to boost your CV to help make it stand out to potential employers?

Would you like to meet like-minded people and to work together to make all tenants' lives the very best they can be?

We have a brand new #InvolvedWithOngo postcard that you can complete online at ongo.co.uk/customerengagement

At a tenant conference

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