Our VR solution highlights the risks and offers
guidance on how to reduce attacks to stay
safe in an innovative way. Learners get to
experience a number of different everyday
scenarios involving dogs and are encouraged
to make decisions about how to behave in
real-life situations, with the advantage of doing
so from a safe environment.
The story plays out like this; employees are
placed in the role of an experienced postal
worker supporting a new colleague on her
first delivery round. Users must spot dogrelated hazards and make decisions about
how to keep their colleague and themselves
safe. During the experience, we reinforce our
key messages on dog safety. Using the
acronym AVOID, postal workers are taught to
'A' avoid, 'V' value yourself, 'O' observe, 'I'
inform and 'D' defend.
This whole new approach to learning means
our postal workers are given the opportunity
to experience the realism of a dog attack
without the danger and free from harm. VR
allows Royal Mail employees to explore a
realistic situation and make mistakes in a safe
environment. Training is delivered via a VR
headset or as an interactive 360° video
accessed on a PC or laptop without a
headset. Experiential in nature, the
technology aids observational and decisionmaking skills and, above all, it's enjoyable.
And we know that enjoyment is a key factor
in ensuring that training delivers the desired
results and meets business objectives.
We're currently piloting the VR dog training in
a small number of sites and plan to roll the
project out to the rest of the UK in the coming
months. Once delivered nationally, we expect
this creative and engaging experience to
raise awareness about dog safety and
reduce the number of attacks. VR suited this
particular challenge perfectly, but its
application is by no means limited to this
issue or training requirement. Because users
make choices in a realistic environment, VR
really helps bring a variety of topics to life to
achieve specific learning goals.
Like us, Sponge recognises the value of
delivering creative learning to meet serious
business objectives. They helped us to apply
VR as a powerful tool for learning. Today
we're proud to lead the way in using the
latest and most innovative technology to
deliver training to our employees.
You can find out more about our initiative in
The Guardian and The Sunday Times.
Image courtesy of amazon.com