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Ana Gebejes
Senior Learning Consultant
Valamis
Invite AI to join your L&D
team
Does the prospect of Artificial Intelligence (AI)
being part of your learning and development
processes concern you? Perhaps you worry
that AI could take over all of the team tasks?
Or worse yet, eliminate the human touch
completely.
Relax. AI isn't a threat to L&D. In fact,
components of AI have been around us for at
least the last two decades. It's here to stay
and must be embraced as a useful tool in the
design of effective learning. I challenge you to
invite AI to join your L&D team.
How can AI help to build a better
learning experience?
Since the digitisation of learning, the role of
L&D professionals has shifted in response to
the way people prefer to learn. No longer do
adults spend hours searching through library
books; instead, they find the information on
the Internet. As L&D practitioners, our job is to
support this new way of learning by
encouraging and enabling self-driven learning
activities.
AI is helpful in that it can predict a learner's
next move by the actions he or she has
already taken. It's not some mystery. This
information is built around data points.
Additional learning content identified by
previous data can be served up based on the
learner's indicated interests, job role or on
what the person's colleagues have studied.
What this means for your L&D team is that
you must design content that complements
and supports self-directed learning, but at the
same time, include relevant content
syndicated from other online sources. This
makes courses more interesting and therefore
more effective.
Content curation is finally
efficient
Your L&D team can also utilise data when
designing new courseware. While staying
within certain parameters to meet
organisational goals, you can link additional
learning opportunities to core lessons.
Developers should view AI as not only
assisting, but also as a 'colleague' who
handles routine. AI can be used to research,
curate and tag content within the learning
platform. While this won't replace the services
of a subject matter expert or internal reviews
conducted by the L&D team, it can reveal
more layers of learning that are required.
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