24
Read more
Tony Martin
Sales Director
Wranx
What does it mean to be
digital?
Due to technological advancements and
changing workforces, businesses are tasked
with transitioning to digital in every aspect of
their organisations, including learning and
development.
Dependency on technology is constantly
increasing, yet there are wide contrasts when it
comes to the different technologies people
desire, and how comfortable they are using
them. Every day, we experience how retail
organisations are becoming digitally
advanced, implementing the newest
technologies, such as iPads and self-service
machines to enhance the customer
experience.
However, when it comes to utilising
technology for training staff, learning and
development within these stores still has a long
way to go. It is still common practice to engage
learners with traditional classroom-based
training, using physical manuals and
PowerPoint presentations.
The move to digital gains traction every day,
especially as the advantages of e-learning
become more apparent. There are numerous
tools available that allow employers to provide
a quality learning experience that will ultimately
lead to greater engagement and retention,
when compared to traditional workplace
training. Online learning tools can provide
personalised experiences using AI,
incorporating gamification elements and
providing assessments to consolidate learning
in the long term.
LMSs plus, plus, plus
However, the large focus on moving to digital
means businesses overlook the best, and
most valuable, learning platforms for their
corporate training. Instead, it is common
practice for organisations to choose the
learning management system (LMS), as this is
synonymous with taking learning 'online'.
Leader of industry research Josh Bersin found
that more than $4 billion is spent each year on
LMSs , but this doesn't include '...new
platforms and tools for content development,
video authoring and distribution, assessment,
content integration, curation and learning
marketplaces.'
With numerous online learning platforms now
able to offer a variety of valuable services, it
proves that the architecture of the LMS is not
sustainable and needs additional support from
modern platforms to keep up with the training
needs of modern workforces.
Share: