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Read more Sumedh Kasare
Innovation Strategist
Netex Learning Technologies
Three ways to achieve
behavioural change via elearning
Behavioural change is the biggest indicator of
successful learning and is the hardest to
achieve. In case of soft skills, compliance or
sales training, a behavioural change should
be the expected output - not just completion
of the training.
Two issues have always led corporate Elearning strategies. Firstly, academic
education systems. Corporate learning,
whether synchronous or asynchronous,
follows the same academic systems as
schools and universities; i.e. course based
learning with certification deeming learners as
qualified.
Secondly, learning technologies. Authoring
tools and LMSs are the two crucial learning
technologies that have led the e-learning
revolution. Their origin, capabilities and
restrictions were based on the same
academic education systems.
However, these strategies have failed as
most of the organisations still struggle to even
have a decent completion ratio, leave alone
behavioural changes in the employees when
it comes to compliance training. To achieve
behavioural change, we need to rethink and
restructure our learning systems. Here are 3
effective ways that L&D can ensure
behavioural change through e-learning.
1.Microlearning
James Clear in his breakthrough book Atomic
Habits gives a great example while illustrating
how tiny changes give remarkable results.
Imagine a plane en route to New York from
Los Angeles. While taking off, if the pilot
changes the course by 3.5 degrees to the
south, no one on the plane will even notice
this change. However, this tiny adjustment will
have the plane land in Washington, DC
instead. Tiny changes can bring out a
considerable amount of impact over time.
Similarly, microlearning can act as a catalyst
of tiny tweaks aimed at substantial
behavioural changes in employees. When I
say microlearning, I am not referring to the
buzzword definition, that focuses only on the
content chunking and conveniently ignores
the delivery mechanism of the chunked
content.
When microlearning is not microlearning
Microlearning is not a technological solution
to L&D. It is a learning strategy and needs to
be implemented as one.
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