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Trish Burridge

Director, Consulting Services



Fostering a learning

culture within your


The right L&D programme can dramatically

impact a company's performance, employee

retention and metrics. Learning is no longer a

'nice to have' in the corporate world - it is a

game changer. Employees today want jobs

that offer them career development and a

chance to expand their skillsets. By offering

the right L&D programme, companies are

showing their employees that they care about

their careers and want to nurture their talents.

But what is needed to develop a great L&D

programme? With options ranging from

classroom-based courses to away days to

online tutorials to e-learning programmes, it

can be challenging to decide which approach

to take. To help you choose the best option

for your organisation, here are the top three

must haves:

1. Flexibility and continuous learning

Employees face challenges in the workplace

every day. Learning should be on-demand

and available when the employee needs it,

rather than a scheduled event. Take an

employee who is struggling with Excel. Rather

than having to think back to a course they

once took on an away day, or scour Google

for the right answer, an online learning and

development programme could help them

find the answer in minutes, and from a trusted

source rather than one that isn't.

People are individuals and each will have their

own preference about how they learn best. It

might be listening to audio books or watching

short and structured video clips throughout

the day, as and when specific challenges

arise. More learning content is available now

than ever. Organisations need to help their

employees find what works for them by acting

as curator, balancing guidance and structure

with 'open' learning opportunities tailored to

each individual.

2. The differences between coaching vs

training and mentoring

Many managers call training (skill

development or giving information) and

mentoring (providing advice or sharing

experience and wisdom), coaching. Many

also confuse daily updates, task assignments

or problem solving, with coaching. Coaching

is where managers enable and encourage

their employees to learn. To do this, they have

to take the time to talk to each team member

about what they'd like to learn, how they'd like

to do it and how to make this become reality.



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