What does the
future of L&D
My guess is: very much like it does today.
Pretty much everything that is exciting in L&D
right now is already being done, somewhere,
by someone. It's just that in the future this
good practice will be less isolated.
1. A focus on performance
This is the biggest shift that successful L&D
departments make. It has nothing to do with
technology and everything to do with shifting
mind sets from L&D as the gatekeepers of
content to the supporters of performance.
2. Learning gets embedded
The role of training will not disappear, but it
will shrink as a proportion of L&D's work. A
larger part will be supporting knowledge
sharing at work, where we do not create
content, but help people share what they
3. A shift away from content
Content will continue to be important for
learning, but as we focus on performance,
creating it will cease to be the main focus of
the L&D department.
4. Shared responsibility for learning
Inevitably (given the above) managers and
employees will increasingly take an active part
in the learning process. For L&D that means a
closer, more consultative relationship with
5. New skills over tech
New technology will be important in all this,
but far more important will be L&D's new skills
and mind set. We'll need listening,
communication, negotiation and other new
skills, along with a shift away from content
towards performance as what defines us.
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Donald H Taylor