Page 0039

Page 38 FEBRUARY 2018 | RETAILERS FORUM MAGAZINE

forumworkshop

HERE ARE SOME POST-SELL TACTICS

WHICH MAY HELP YOU.

• The Special Envelope: Present a note or card

to the customer about

to depart with a personal

note and strong

incentive to return.

For example, "Dear

Mr. Important Irving,

it was our honor to

serve you. As I know

your preference is for

the water-view rooms, for your next visit I am

reserving the Presidential Suite for you at no

extra charge. It also has a lovely water view. We

look forward to seeing you soon." Other Special

Envelopes can include discounts, upgrades,

or complementary items, etc.

• The Unique Offer: You can tie the just-completed

purchase to the next one through a

unique or strong incentive. For example, "Ms.

Lost Lucy, if you will return this card the next

time you're back in the store, I am going to see

that you receive a special matching wallet and

key case to the purse you just purchased, absolutely

free. They will be reserved in your

name. Just

ask for me or

Ms. Helpful,

my manager.

That's her

signature on

the authorization

card."

FORUM WORKSHOP

continued...

www.soaringrc.com

WEEKLY SPECIALS • CLEARANCE ITEMS

Airsoft Guns • RC Cars, Boats, Helicopters

www.soaringrc.com • Everything FUN!

Sell For: $$24.99

YOUR COST $9.95

Sell For: $89.99

YOUR COST $59.95

Sell For: $54.99

YOUR COST $9.95

Sell For: $32.99

YOUR COST $11.95

Sell For: $19.99

YOUR COST $4.95

Sell For: $49.99

YOUR COST $22.95

MX Championship Yellow Super

Speed Electric RC

Boat RTR

Pioneer

MX-8827

Electric RC

Helicopter

GYRO

3.5CH RTF

Lamborghini Reventon Graffi ti

Electric RC Drift Car 1:18 RTR

(Colors May Vary)

R36C1 RIS Spring Airsoft Gun

Tactical Folding Stock FPS-280

Gallop Auto Toyota Land

Cruiser Electric RC Truck

1:16 RTR (Blue)

Speed Racing Porsche Boxster

Electric RC Car 1:18 RTR (Red)

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