Page 0042

Points to Remember

• Advance booking is always advisable,

especially at peak times.

• Always give an expected arrival time and phone if

you are delayed (accommodation providers may

re-let the accommodation if they think you are

not turning up as arranged).

• It is advisable to take out holiday travel insurance.

• A telephone or written booking can form a legally

binding contract. The proprietor is entitled to claim

compensation if you fail to take up the booking.

The information contained in the following

accommodation entries was supplied and paid for by the

proprietor concerned. While every effort has been made

by the London Borough of Richmond upon Thames

VisitRichmond to ensure accuracy, the Council cannot

accept any liability resulting from changes, errors or

omissions. Prices shown were correct at time of printing

and minimum prices per room are shown. Symbols are

used to provide information on many of the facilities

available at each establishment. Some apply throughout

the listings, others are appropriate to certain sections

e.g. linen hire, which only applies to self catering

properties. Self catering rates are quoted weekly.

Hotels are given a rating from one to five stars

Guest accommodation is rated from

one to five stars

Self-catering establishments are rated from

one to five stars

Booking accommodation

You can book your accommodation online at

www.visitrichmond.co.uk.

Any problems? If you are not satisfied

you can complain in writing to Quality in

Tourism, Challenge House, International Drive,

Tewkesbury, Gloucestershire GL20 8UQ. A

copy of any written complaint should be sent

to Richmond Council, Tourism Section, Civic

Centre, 44 York Street, Twickenham, TW1 3BZ

for our records. Richmond Council has no

statutory authority over establishments and is

unable to get involved with legal or contractual

issues, or give legal advice.

5 Major credit cards

accepted

& Telephone available

for guests

TV Colour TV in rooms

Tea and coffee making

facilities

Facilities for people

with disabilities

D Children welcome

z Non-Smoking

C Continental breakfast

served

E English breakfast

served

W Weekly rates available

SB Special breaks/

weekend rates

Pets accepted by

arrangement

Car park, private or

voucher (please check)

G Garden

Licensed bar

V Vegetarian / Special

diets catered for with

notice

Cots available

Restaurant

Room service offered

EX Extra charge for 1

night

2N Minimum 2 night

stay

S Single Room

Tw Twin Room

Db Double Room

Tr Triple Room

F Family Room

Su Suite

Ens Ensuite

Pb Private bathroom

H Quality in Tourism

Classification

H AA Classification

WiFi Wireless network

Self catering

L Linen provided

LH Linen hire available

Gas cooking

Electric cooking

CH Central heating

throughout

M Meter for heating

Key to accommodation symbolskey

accommodation info

When you are looking for a place to stay, you need a rating system you can trust.

The Quality in Tourism (QiT) rating is a clear guide to what to expect, in an easy-tounderstand form. Properties

are visited annually by trained, impartial assessors so you

can have confidence that your accommodation has been thoroughly checked and rated

for quality before you make a booking.

--- 42 - visitrichmond.co.uk

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