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3.2. Incidents of a safeguarding nature must be referred to the England Golf
Governance team before any disciplinary action is taken under these
Regulations.
4. RAISING OF COMPLAINTS
4.1. Any person or body may raise a complaint to be considered under these
Regulations. Complaints should be made in writing to the Golf Manager, but
the Club will make reasonable adjustments to deal with Complaints made in
other ways where appropriate.
4.2. when the Club receives a Complaint, the Club shall appoint a Disciplinary
Secretary/Officer, who shall be independent of the matter, to consider the
matter and decide how to proceed.
5. NEXT STEPS
5.1. Following appointment the Disciplinary Secretary/Officer may, without
limitation:
5.1.1. Commence an initial investigation to obtain more information or
evidence
5.1.2. Contact the Respondent for a response
5.1.3. seek advice from or refer the matter to any other appropriate body
5.1.4. resolve to deal with the matter informally
5.1.5. conclude that no further action is required
5.1.6. refer the matter to a disciplinary panel for further action.
5.2. In any event the Disciplinary Secretary/Officer will record the reasons for
deciding on the appropriate next steps.
6. DEALING WITH THE MATTER FORMALLY: CONSTITUTING A DISCIPLINARY
PANEL
6.1. If the Disciplinary Secretary/Officer decides that the matter should be dealt
with formally, a Disciplinary Panel will be set up to deal with the matter.