2. RESPONDING TO A DISCLOSURE OF ABUSE
2.1 If an adult indicates that they are being abused the person receiving the
• Stay Calm
• Listen carefully to what is said, allowing the adult to continue at their own pace, and
take it seriously.
• Explain that it is likely the information will have to be shared with others- do not
promise to keep secrets.
• Keep questions to a minimum, only ask questions if you need to identify/ clarify what
the person is telling you. Take care to distinguish between fact, observation, allegation
and opinion. It is important that the information you have is accurate.
• Reassure the person that they have done the right thing in revealing the information.
• Ask them what they would like to happen next.
• Explain what you would like to do next and ask if they are happy for you to share the
information in order for you to help them. As long as it does not increase the risk to the
individual, you should explain to them that it is your duty to share your concern with
your Lead Safeguarding Officer.
• Record in writing what was said using the adult's own words as soon as possible
2.2 DO NOT:
• Dismiss the concern.
• Panic or allow shock or distaste to show.
• Probe for more information than is offered.
• Make promises that cannot be kept.
• Conduct an investigation of the case.
• Make negative comments about the alleged perpetrator.
If the matter is urgent and relates to the immediate safety of an adult at risk then contact
the police immediately. Complete and Incident Form and copy it to the England Golf Lead
Safeguarding Officer within 24 hours.