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Managing Challenging Behaviour

In responding to challenging behaviour the response should always be:

• Proportionate to the actions you are managing.

• Imposed as soon as is practicable.

• Fully explained to the child and their parents/carers.

In dealing with children who display negative or challenging behaviours, staff and volunteers

might consider the following options:

• Time out - from the activity, group or individual work.

• Reparation - the act or process of making amends.

• Restitution - the act of giving something back.

• Behavioural reinforcement - rewards for good behaviour, consequences for negative

behaviour.

• De-escalation of the situation - talking with the child and distracting them from

challenging behaviour.

• Increased supervision by staff/volunteers.

• Use of individual 'contracts' or agreements for the child's future or continued

participation.

• Sanctions or consequences e.g. missing an outing or match

• Seeking additional/specialist support through working in partnership with other

agencies.

• Temporary or permanent exclusion.

The following should never be permitted as a means of managing a child's behaviour:

• Physical punishment or the threat of such.

• Refusal to speak to or interact with the child.

• Being deprived of food, water, access to changing facilities or toilets or other essential

facilities.

• Verbal intimidation, ridicule or humiliation.

Staff/volunteers should consider the risks associated with employing physical intervention

compared with the risks of not employing physical intervention.

The use of physical intervention should always:

• Be avoided unless it is absolutely necessary to prevent a child injuring themselves or

others, or causing serious damage to property.

• Aim to achieve an outcome that is in the best interests of the child whose behaviour is

of immediate concern.

• Form part of a broader approach to the management of challenging behaviour.

• Be the result of conscious decision-making and not a reaction to an adult's frustration.

• Employ the minimum force needed to avert injury to a person or serious damage to

property - applied for the shortest period of time.

• Used only after all other strategies have been exhausted.

• Be recorded as soon as possible using the appropriate organisational reporting form

and procedure.

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