allows companies to ensure the solutions
are a good fit for their operation early in
the development phase of any new
project.
The changes to our world in the past two
years have seen the need for remote and
virtual commissioning to be accelerated,
as this is a key driver for successful, timely
project deliveries in a time where traveling
is not always possible. We have
demonstrated remote commissioning
across the globe during this worldwide
pandemic, and this has only been possible
due to our detailed digital investment in
SynQ and the reduction of risks related to
employee health, proximity, and travel
restrictions.
We have already made significant progress
with virtual commissioning tools, with the
use of both augmented reality and virtual
reality. While augmented reality is utilized
in the sales phase, virtual reality has been
identified as a useful tool for training
workers to use machinery, understand
warehouse process, and optimize training
and warehouse performance.
5. PROVEN STANDARD PACKAGES
For many businesses, a software platform
is the foundation of the operation, and
therefore should be maintained. A
continuous stream of patches, quality and
performance improvements should be
installed simply and affordably as well as
at regular intervals. Technology never
stops and staying on top of technological
advancements across all parts of your IT
landscape is a vital step to ensure
operational security and reduced risks.
We therefore offer standard software
packages at a fixed price. Our 'Forever
Young' contract package, for example,
provides customer access to security
patches and a software update every two
years for a fixed price. All SynQ standard
and enhanced functionality is included in
the update as well as certification against
all third party products interfacing with
SynQ and used to run your operations.
6. SYSTEMATIC REQUIREMENTS MINING
Software for distribution centers works
best when it is developed using customercentric tools. Capturing data from installed
solutions gives us full visibility of what
works and allows us to 'do the right things
right'.
To enhance this, we utilize and data mine a
library of information on all of our projects
to help build our current and future
solutions. By learning what works best and
using this insight, we can achieve the best
possible time to market via our continuous
improvement strategy and associated
development roadmap.
7. A GLOBAL SOFTWARE HOUSE
For software suppliers, the work doesn't
end when the product is sold, in fact that's
where it begins. The ability to offer
high-quality lifetime support services,
around the globe and around the clock, is a
must.
Swisslog's intelligent network benefits
from all of these features and more. Having
both a global and local SynQ software
presence allows Swisslog to manage and
support your business needs in a modular
way, enabling insights, optimization and
agility for your operation. It's the answer
to delivering on your promises in the
smartest way possible and continuing to be
a delivery partner for your own customer
commitments and promises through
contractual service levels and support.
SECURING YOUR FUTURE GROWTH
Ensuring you have the right software in
place to stay future ready is vital.
Swisslog's SynQ software has specially
designed standardized modules (called
'Directors') not only for each Swisslog
technology, but also for third-party
products like AutoStore.
SynQ's AutoStore Director for example is
designed with the specific solution
principles in mind to guarantee
improvements in operational onboarding
and pick performance. This includes a one
use, multi-function workstation for
picking, receiving, quality control and
exception handling.
Standing for synchronized intelligence, the
complete SynQ software has been
designed with a simplified user experience
in mind.
Facts and Figures
SynQ stands for synchronized
intelligence.
SynQ has an installed base of 400+
customers.
SynQ is used worldwide, backed
by the industry's largest support
organization - 24/7.
Find out how SynQ can benefit your
operations:
www.swisslog.com/SynQ
Read about SynQ deployment for bio-food
retailer, Alnatura:
swisslog.com/Alnatura
11
THE SYNQ EFFECT