About Hospitality Action's
All the services detailed below are included in your EAP subscription and
are FREE of charge for you and your dependants to access. Dependants
are defined as employees' partners and children aged 16-21 who are
living at home and are dependent on the employee for maintenance and
support, or who are under 25 and in full time education and may live away
from home. We are unable to provide clinical support to children under
the age of 16 however signposting and referral advice can be provided to
an appropriate family member.
Through the Well Online portal, assistance sheets and the experts on our
Assistance Line you will be fully supported to find solutions when you
Our Assistance Line team includes professionally trained and experienced
counsellors who provide advice and guidance on how to support
good mental health and your wellbeing. If you can be best helped with
counselling support, following a clinical assessment, we will arrange a
series of telephone, online or face-to-face sessions. We have a network
of counsellors across the UK and Ireland. We also offer access to online
Mindfulness Courses, please contact the Assistance Line for more
information about these courses.
Legal and Tax Information and Guidance
This service will give clear simple information about legal and tax matters,
both personal and employment related, suggest what steps to take and
whom to approach to gain further advice.