The parents and guardians of our young
people have overwhelmingly endorsed
the work we are doing at Prior's Court
- and efforts made by staff during the
In the 2020/21 Parents Survey, 100% of respondents
said they would recommend Prior's Court to others.
Elsewhere, 100% of those who responded said
they felt staff were caring for their child, while
97.3% said staff were knowledgeable about autism,
knowledgeable about their child, and supportive to
Meanwhile, 100% of respondents said they felt their
child was safe and secure at Prior's Court, while the
overall percentage happy with communication from
Prior's Court (in areas such as their child's progress;
health and wellbeing; or incidents and
accidents) all rose from 2019/20.
Sue Piper, our Director of Young People's Learning,
said: "It is hugely important to gather feedback from
the parents of the young people here at Prior's Court
to know both what we are doing well and where it is
felt we can improve.
"The results of the survey are testament to the
dedication and commitment of Prior's Court staff
members, and their abilities in delivering our Prior
Approach. There are, however, always areas for
improvement and we will work hard in these areas.
"Whilst it is great to hear such positive comments
overall, we will never stop working to improve things
With regard to Covid-19, 100% of parents were happy
with the levels of communication outlining our
response to the pandemic and more than 94% felt
their children has been kept safe at Prior's Court.
Sarah Butcher, our Director of Young People's
Wellbeing, said: "The responses to the coronavirus
section of our survey are particularly reassuring,
given the challenges the pandemic has set us all
and the fact we are our caring for the most precious
thing in the world to our parents - their children.
"We will strive to increase this amount of positive
feedback in the next survey as this is an indicator of
achieving our goals to enhance the opportunities
our young people have, both while with us and
in later life.
"Thank you to all of the parents and
guardians who provided their feedback to
Around 40% of people who the survey
was sent to responded.
Praise in 2020/21 Parent Survey
"It has always been a brilliant experience for
our daughter. She has improved so much
in her communication, self-regulation and
independence. I cannot thank the staff at
Prior's Court enough for how she is turning
out compared to how she was when she fi rst
started Prior's Court. It has been life changing
for my daughter and for me too."
"Prior's Court has been a 'lifesaver'. Without
it I am sure we would no longer be a strong
family unit. Our mental wellbeing has been
improved and we see a brighter future."
"Our son is happy, healthy, safe and secure
at Prior's Court. His favourite carers are like
family to him and also an extended part of our
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