Issue 28 - December 2018
What's happening -
Phil Hill - is a mental health
survivor who has worked for 25
years and is still on his recovery
Name three things that
keep you well?
My medication helps me function
at a high level but aff ects my pulse
and sleep pattern, so to combat
that I run, which has reversed my
diabetes and I try to keep working
which keeps me grounded in reality.
What helps you relax?
Music can manipulate my mood. I
vary it from classical to rock! I also
feel most comfortable when I'm
running. It puts me in the zone.
Favourite healthy meal choice?
Pasta and dark chocolate (not
Tell us your story
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Over the festive season, our PALS
Customer Relations offi ce will close
at 3pm on Monday 24 December
and reopen from 8am to 5pm on
Thursday 27 December and Friday 28
Customer Relations will be open
at 8am on Monday 31 December until
3pm then close on New Year's Day
and reopen at 8am on Wednesday 2
Normal hours - Monday to Friday,
8am to 8pm - will resume on this date.
To help look after your mental
health over the festive period, please:
• Make sure you have
enough medication to
last over the holidays
• Plan routine GP
check the operating/
opening hours of your
health care provider
• Call 111 or visit your
local pharmacist for
advice if you are
feeling unwell - don't
wait for your GP
surgery to open again.
Carers can contact Homegroup in
either Solihull or Birmingham and
speak to the Emergency Duty Teams.
Call: 0345 141 4663.
If you, or someone you know, use
our services and need to contact us
during the festive closure, please
contact our 24 hour switchboard on
0121 301 0000 for assistance.
The 'extended access' off er to
Birmingham and Solihull residents
means that patients registered with a
GP within the Birmingham and Solihull
areas, can now access a variety
of primary care appointments (GP,
nurse, healthcare assistant) in the
weekdays up until 8pm, weekends
and bank holidays, from extended
These appointments may not be
at your regular GP surgery but will be
Details of all of the extended
access hubs can be found on www.
Keep up to date
on social media
Take care of your mental health
over the festive period
GP's - extended
access to primary care