How to contact us
Tel: 0800 953 0045
Text: 07985 883 509
(Available Monday to Friday, 8am to 6pm.
Closed on public holidays and weekends.)
See Me Team
Tel: 0800 694 0212
(Available Monday to Friday, 9am to 5pm.)
Recovery for All
Tel: 07985 883 420
Mental health crisis -
out of hours contacts
NHS 111 - Urgent medical help,
but not life threatening.
Sane - Tel: 0300 304 7000.
(365 days a year, 4.30pm to 10.30pm)
Freephone: 116 123 (Available 24/7)
999 - Immediate, life-threatening
Experts by Experience opportunities
If you are someone who is supported
by our services, or if you care for
someone who is in our care, then you
could be an Expert by Experience.
There are plenty of ways that you can
get involved and make a diff erence.
Experts by Experience
The infl uence of those with lived
experience can make a huge
diff erence to the way our Trust
makes decisions and can help us to
You can attend courses on;
Introduction to being an Expert
by Experience, Recruitment and
selection, Audit and inspection,
Understanding the NHS structure
and jargon, Knowing your rights and
Finding and supporting groups and
activities in your community.
For a schedule or to book contact
call them on 0121 301 3992.
Experts by Experience Showcase
We will be hosting an Experts by
Experience Showcase as part of this
year's Bedlam Festival on Saturday
12 October at the Midlands Art
Centre. This event will allow you to
share your experiences and your
journey of recovery.
If you would like to take part,
please email: gursharan.kaur4@nhs.
net or telephone 0121 301 3992.
Sharing you experience to support
Trainee Nursing Associates?
Nursing associates work with
healthcare support workers and
registered nurses. They deliver handson, compassionate care, focussing on
service users' individual needs.
As an Expert by Experience
Connector, you will be matched up
with a Trainee Nursing Associate.
You will have the opportunity to share
your lived experience, which will
help to ensure our trainee nursing
associates keep service users at the
centre of the care process throughout
their two year training programme
and beyond. You will be expected
to meet with your Trainee Nursing
Associate approximately every three
to four months to provide support and
For further information and an
application form, please email Katy
Chachou at firstname.lastname@example.org.
Alternatively, call 0121 301 1077 or
07985 883024 for further details.
with families are carers as equal partners to improve
services and outcomes.
The Family and Carer Strategy can be found on our
website: email@example.com">www.bsmhft.nhs.uk. Alternatively, please email
firstname.lastname@example.org or call 0121 301 1027 and
we will be happy to send you a copy.
Join our families and carers strategy group
As a family member or carer of someone who uses our
mental health services, we need you to help ensure that
we deliver our Family and Carer Strategy in the most
eff ective way. This group meets quarterly. The next meeting
is on Tuesday 10 September from 11.30am to 2.30pm at
the Uff culme Centre. If you would like to attend, email@example.com Baker, Family and Carer Engagement
Lead, 0121 301 3992, firstname.lastname@example.org
Implementing the Family and
Carer Strategy: How we engage
with our families and carers
We engage with our families and carers for a variety of
reasons. Sometimes we may want to provide people with
information to ensure they understand the key issues,
or consult on something and get feedback to help us
to make decisions. At other times we may want people
to participate more actively so that they can directly
infl uence and get involved in our work. We understand
that our families and carers all need diff erent types of
engagement so we hope that there is something to suit
everyone, from helping to develop a leafl et, to joining
us on our co-production projects. We want to work
The next PMHG
meetings are on
Tuesday 24 September
and Tuesday 29 October
from 2.30pm to 4.30pm
at Birmingham LGBT,
38 Holloway Circus, B1 1EQ.