Commercial Warranty
Subject to the conditions and exclusions set out below, 4. Protection has been provided to avoid heavy point loading to
Karndean Designflooring (Aus) and Karndean Designflooring the floor.
(NZ) Warranty that the product will not wear out and will be
free from all manufacturing defects from the date of purchase This Warranty does not cover the following:
for the warranty period as set out below. Wear out is defined as 1. Damage caused by external factors including but not limited
the removal of the wear layer and design pattern. to sunlight, water (including water leakages and subfloor
moisture), stains, spillages, heat or hydrostatic pressure.
Product Commercial Residential
Warranty Warranty* W
2. ilful or accidental damage.
Art Select 15 yrs 20 yrs M
3. odifications, repairs or alterations unless carried out by a
Da Vinci 15 yrs 20 yrs skilled tradesman and notified to Karndean Designflooring.
Van Gogh 10 yrs 15 yrs P
4. oor installation of sub floor materials, or the use of incorrect
sub floor materials.
Opus 10 yrs 15 yrs
Michelangelo 10 yrs 15 yrs
Any claim made under this Warranty should be made in
writing or by telephone to Karndean Designflooring.
Knight Tile 10 yrs† 12 yrs
Looselay 10 yrs Limited lifetime wear* Australia
† Light Commercial use 835 Stud Road
Knoxfield VIC 3180
The Warranty is conditional on the following:
Freecall: 1800 810 920
1. The product has been suitably specified for the appropriate Email: customerservice@karndean.com.au
level of use application and been subject to normal wear
and tear conditions. As a guide refer to European Standard New Zealand
EN649 where Knight Tile would be Class 21 and all other Freecall: 0800 442 101
Karndean Designflooring ranges Class 23. Email: customerservice@karndean.co.nz
2. The product has been installed by a skilled tradesman If it is found to be necessary to replace a product which is no
using the correct materials and adhering to the AS/NZS longer available, Karndean Designflooring reserves the right to
1884-2012 industry code of practice, installation guidance replace the floor with a product of equal value and specification
from Karndean Designflooring and an approved Karndean to that which was originally installed.
Designflooring adhesive.
3. That the product has been cleaned and maintained using the Save as detailed above and to the fullest extent permitted
cleaning and maintenance instructions provided by Karndean by law, Karndean Designflooring shall not accept or be
Designflooring and that barrier matting or other such method liable under this warranty for any direct, indirect, special or
has been provided at all external entrances to prevent the consequential loss, expense, cost, claim or damage (including
ingress of outside dirt onto the floor. liquidated damages). This warranty does not affect your
statutory rights.
* The domestic warranty is valid when Karndean Designflooring products are installed by a professional fitter to the AS/NZS 1884-2012 industry code of practice in
housebuild or residential projects. Please contact Karndean Designflooring for further information on 1800 810 920 (Australia) or 0800 442 101 (New Zealand).
* Full details of the terms and conditions of the Karndean Designflooring Looselay residential limited and commercial wear Warrantys are available by contacting
Karndean Designflooring on 1800 810 920 (Australia) or 0800 442 101 (New Zealand).
41