AUS: samples 1800 810 920 | NZ: samples 0800 442 101
www.karndean.com
Warranty
Our promise to you
Subject to conditions and exclusions, Karndean International Pty. Ltd.
("Karndean") Warranties the product will not wear out and will be free
from all manufacturing defects from the date of purchase for the Warranty period set out in the table below.
"Wear out" is defined as the
removal of the wear layer and design pattern.
Product Commercial Warranty Domestic Warranty
Art Select 15 yrs 20 yrs
Da Vinci 15 yrs 20 yrs
Van Gogh 10 yrs 15 yrs
Opus 10 yrs 15 yrs
Knight Tile 10 yrs† 12 yrs
Michelangelo 10 yrs 12 yrs
Karndean
LooseLay 10 yrs Limited Lifetime
The following conditions apply
to your Warranty:
1. The product has been suitably
specified according to the
guidelines set out in EN 685 and
has been subject to normal wear
and tear.
2. The product has been installed by
a skilled tradesman using the
correct materials and adhering to
the AS 1884-2012 industry code of
practice, installation guidance
from Karndean and an approved
Karndean adhesive.
3. The product has been cleaned
and maintained using instructions
provided and barrier matting or
other such method has been
provided at all external entrances
to prevent ingress of dirt.
4. Protection has been provided
to avoid heavy point loading to
the floor.
The Warranty does not cover:
1. Damage caused by external factors
including but not limited to sunlight,
water (including water leakages and
sub floor moisture), stains, spillages,
heat or hydrostatic pressure.
2. Willful or accidental damage.
3. Modifications, repairs or alterations
unless carried out by a skilled
tradesman and notified to Karndean.
4. Poor installation or incorrect use
of sub floor materials.
Any claim should be made in
writing or by telephone to
Karndean International Pty. Ltd.:
Karndean Designflooring Australia
835 Stud Road, Knoxfield, VIC 3180
Tel: 1800 810 920
Karndean Designflooring
New Zealand
PO Box 58264, Botany, Manukau 2163
Tel: 0800 442 101
Stylish flooring is even more appealing when it comes with peace of mind. Our manufacturing
and quality control standards allow us to ofer warranties of up to 20 years depending on
application and usage.
† Light Commercial use only
Terms & conditions