OUR PERSONAL GUARANTEE ENSURES
YOU’LL NEVER BE OUT OF POCKET
Chancellors’ Rent Guarantee is In the case of defaults on tenant payments, we undertake
to have the equivalent rental monies in your account
unique within the marketplace. within 10 days of the due date.
As part of our management service, To ensure you can facilitate any mortgage payments
we guarantee that you won’t be required upon your property, our guarantee will be upheld
for the entire duration of the tenancy or until the tenancy
exposed to payment defaults. can be ended and a new tenant can be found.
Since the arrangement is not an insurance policy, it incurs
Our aim is to build long-term partnerships with our
no excess, only the most reasonable of caveats and you
clients, which is why we’re prepared to invest heavily
won’t have the usual worries of submitting claims or
in protecting their interests.
dealing with loss adjusters. Instead, we at Chancellors will
take on the debt.
At Chancellors, we don’t just take the management
fee without protecting you from the risk of cash flow
As professionals, we will take all relevant action to help
difficulties. Unlike other letting companies who might
you resolve the issue with your tenant, if necessary we
waive responsibility or pass it to a faceless insurer,
will assist you with support all the way through to
our goal is to actively support you with your tenancy
eviction proceedings.
whatever happens. Our relationship with you is a
partnership, so we’re prepared to share the limited risks
Please refer to the full terms and conditions which are
that no amount of planning can completely remove.
available on our website or in our branch.
OUR SAFEGUARDS ARE IN PLACE TO RELAX
GUARANTEE YOUR PEACE OF MIND WE’VE GOT IT COVERED
When a tenant has been found we employ the most stringent referencing Regular inspections by your local branch
procedures, so you have a full understanding of their personal and financial team ensures your property’s condition
circumstances, including their employment history and credit worthiness. is being properly maintained (obviously
allowing for fair wear and tear).
We take the same diligent approach when arranging an inventory and
schedule of condition and the necessary gas and electrical appliances checks. Any problems that may arise are carefully
We can also assist with the transfer of utilities on a change of tenancy. monitored and swiftly and efficiently dealt
with by our 24/7 emergency repair services,
In addition, you can rely on our prompt accounting and electronic which are accessible to both you and your
notification of payment via email, text, mail and online statements. tenant, although no monies can be spent
without your authorisation.
The vast majority of our tenancies prove highly successful and part of our
service includes negotiating extensions to long-standing agreements, but
should any disagreements arise with your tenant, they can be resolved
through the Dispute Service and the Independent Complaints Examiner. Rest
assured that we will always be on hand to guide you through the process.
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