18 | All card packs, unless stated, come with 10 cards and envelopes and qualify as a standard UK letter
TERMS AND CONDITIONS
Dispatch & delivery: Orders will be despatched within 4 working days by
standard delivery. Delivery times may be extended to the Scottish Highlands,
N.I. and any offshore British islands.
Next day delivery: Order by 2pm via our website,
www.mencapshop.org.uk or call us on 0844 335 6686 to arrange next day
delivery.
Out of Stock: If we are unable to supply you with an item we will notify you as
soon as possible.
Unwanted goods: Return the product in a re-saleable condition within 14 days
and we will refund you. All you pay is the return postage. Please contact us on
0844 335 6686 to arrange this.
Faulty goods: If you receive a faulty or damaged item please contact us on
0844 335 6686 to arrange to refund or replace items.
Order deadline: Orders must be received by 16th December to guarantee
delivery before Christmas.
Customer Service: We hope that you will be delighted with your order but if not
please call us on 0844 335 6686.
Other queries: If you have any other queries about Mencap please contact our
Supporter Care team on 0845 077 0777 from Monday - Friday 9am - 5pm
Further information is available on www.mencapshop.org.uk
Full terms and conditions available online at
www.mencapshop.org.uk/terms-and-conditions
All cards are printed on FSC certifi ed board, and the envelopes are produced
from FSC paper.
All cards come in packs with white envelopes unless otherwise stated. All can
be posted as a standard UK letter.
100% of proceeds will be used to support Mencap's services across England,
Wales and Northern Ireland.
Please recycle all cards after Christmas.
Registered charity number 222377 (England and Wales); SC041079 (Scotland) 2016.110
Mencap is a company limited by guarantee. Company registered number 550457
Mencap Shop
0844 335 6686
8.30am - 6pm Mon to Fri
www.mencapshop.org.uk
Merry
Christmas!