Easynet provides a customer portal to provide current and Partner Network
historical availability and performance reporting of your managed
hosting solution. A key requirement for IT in the current environment is
flexibility and the ability to scale to meet organisation and
This portal includes a wide range of services and business changes. Therefore our hosting solutions are based
information such as monitoring, reporting, documentation or on professional and established hardware and software
ticket management. suppliers which meet these requirements.
As standard, we also implement a sophisticated change Depending on your individual solution requirements, Easynet is
management process which allows for greater visibility of able to involve different partners to complement the service
operations and adaptability should the need arise. such as:
Consulting agencies
Continuous training and development of our staff ensures we are
skilled in the technologies required to support your Web design agencies
infrastructure. With a team of over 200 people dedicated to System integrators and developers
managed services, Easynet is confident of its ability to maintain
Hardware & Software suppliers
the sophisticated and efficient customer support system that is
expected for an Enterprise level business. This ensures we can find creative solutions to provide you with
the ideal service.
Data Centres
Easynet has given careful consideration to the location of our
data centres, to accommodate the needs of customers
turning to off-site locations to supply managed services. Each
data centre has been designed to offer hosted customers Now part of Symante
complete peace of mind. Each facility is a secure
environment employing sophisticated fire suppression, power
management and air-conditioning technology.
Easynet views the physical security of its data centres as a
critical priority. Current security measures include the following:
Provision of 24-hour on-site security personnel
Local and remote CCTV monitoring and recording
Enforcement of single entry and exit point policy at
each site
Turnstile access control points at entry points into Data
Centre areas
Proximity card access control system (with audit and role-
based access control capabilities)
Easynet data centres are deployed using renewable energy
supplies to meet our commitment on minimising our
environmental impact; using virtualisation technologies where
necessary to deliver optimum use of power to application
requirements. Easynet also considers the use of its cooling
and air flow when delivering managed services into the
machine room environments.
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