Welcome from the
Residents' Strategy
Group
It is great to see how far
we've come and what we've
achieved in our first year as
Optivo.
We were appointed as Chair and Vice Chair
of the Resident Strategy Group (RSG) in
2017 and are delighted to have been part
of the Optivo journey.(link to Our Journey
video) ROSS
We're also pleased Optivo takes resident
involvement seriously - and proactively
gets residents working alongside staff.
This One Team approach helps Optivo to
become more efficient in delivering
services and value for money that will
ultimately benefit residents. You can find
out more about our resident governance
structure on page XX.
Representing your voice in the housing
Representing your voice in the housing
Representing your voice in the housing
Representing your voice in the housing
debatedebatedebatedebate
We're proud Optivo residents have also
had a prominent voice within the wider
social housing sector. Last winter the
government consulted with social housing
tenants across the country through a
series of events, taking on board their
views to draft a social housing Green
Paper. It's testament to Optivo's standing
and reputation that we were asked to host
one of these events in Kent - enabling
some of our residents to give their views
on social housing to the then Housing
Minister, Alok Sharma.
Following the Grenfell tragedy, residents
clearly made their voices heard about fire
safety and from this we saw the
publication of the Dame Judith Hackitt
review earlier this year. The RSG, too,
decided to carry out their first scrutiny
project and asked our resident Scrutiny
Panel to look into Optivo's own
communication around fire safety to make
our residents feel safe in their homes. The
report is due out later this year.
Our residents have also played a strong
part in the Benefit to Society campaign,
aimed at tackling negative social housing
stereotypes.
As we hope you'll see from this annual
review, having our residents and staff
work together ensures your voice is heard
and that Optivo delivers.
Glen Cady and Monica Barnes, Chair and
Glen Cady and Monica Barnes, Chair and
Glen Cady and Monica Barnes, Chair and
Glen Cady and Monica Barnes, Chair and
Vice Chair of Resident Strategy Group
Vice Chair of Resident Strategy Group
Vice Chair of Resident Strategy Group
Vice Chair of Resident Strategy Group