Counselling and
Advice services
• If one of the counselling team believe they
would benefit from formal counselling,
they'll be matched with a counsellor for a
series of structured therapy sessions
• Choose to have therapy over the phone or
face to face
• If face to face (if applicable - Corporate only
if purchased) will be matched to a
counsellor located within 30 miles of their
home/place of work
• Access to up to 6 structured sessions per
issue, per year
This service is designed to be a short-term support to aid a customer who is in immediate crisis
- it is not designed to provide long term support.
An individual may want to use this service to provide with some short-term support whilst they seek something more
long term through the NHS where waiting times can vary.