MyAccount is our safe and secure online
service for residents. It's a free, easy
to use service that provides you with
online access to your information 24/7.
This number is always growing, as more and more of our
residents start using our online service. You can get an
update on current signup numbers on our website:
www.optivo.org.uk/performance
53.5%of households
signed up
(March 2019).
MyAccount is the
fastest way to contact
us and the best way to
keep track of your rent
and repairs.
With MyAccount you can:
¢ Report and track repairs
¢ Pay your rent and/or service
charges and view statements
¢ View your rent breakdown and
service charge information
¢ Update the details we hold
about you and those in your
household
¢ Contact us.
www.optivo.org.uk/myaccount