100% guaranteed
When you book your holiday with Discover the World, you are in
very safe hands thanks to their 100% Guaranteed unique pledge
Q Once I book with you,
is my money safe?
applies to currency
fluctuations, tax increases
with us as part of your
holiday goes bust, then
A Yes. Thanks to our
various licences
and bonds, every possible
or anything relating to
the dreaded ‘S’ word! We
believe that once you
we will make alternative
arrangements or provide a
full refund.
angle is covered should place your faith in us and
the worst happen. It’s
amazing how often people
buy travel arrangements
book a holiday you should
pay the price agreed. It’s
far from the norm in the
Q But I guess volcanic
eruptions and ash
clouds are ‘Acts of God’?
from what appear to be
properly licensed travel
travel industry.
A Specialising in
holidays to such
agents, airlines or tour
operators only to find that
their particular holiday
Q What about all those
other ‘unknowns’
like cancelled flights?
places as Iceland means
that ‘Acts of God’ are all
part of the experience
falls through the net.
A If your flight is
cancelled, for
and, no, we don’t walk
away from these either.
Q We hear about rising
fuel costs all the
time. Does that mean I
whatever reason, we
expect the airline to
initially look after you. If
Natural disasters, strikes...
it makes no difference
to us — we look after you
might have to pay extra, they won’t, we will — and come what may!
even at short notice? that means paying for
A We do not pass on
fuel surcharges
overnight accommodation
and, if appropriate, Q And what happens if
I lose my job?
once a holiday is booked.
We get our suppliers to
absorb them or we do
meals until an alternative
means of travel is found.
If any company whose
A We can help with
that too! Click the
red button above for full
so ourselves. The same services you have booked details of our pledge.
DISCOVER THE WORLD | Cloud 9 | Jan 2013 8 discover-cloud9.co.uk 5