What is Quality
A Quality product or service is one that meets customer requirements
It is Fit For Purpose
Quality is defined by the customer
What does Quality mean to
CooperVision?
Customer Satisfaction
Compliance
Continuous Improvement
Customer
Satisfaction
Compliance
Continuous
Improvement
Cost / Delivery /Quality (correct power, visual defects
meet global inspection standards) / right first time
Meet regulations, standards
Process / Measuring Equipment / Products