JOB DESCRIPTION
Job Title: IT Infrastructure Manager - Europe
General Overview:
We have an opportunity for a strong minded individual, with personality and presence, to assume
responsibility for management of ~10 engineers providing 24/7 operations and operational support for
a considerable infrastructure spanning multiple countries in Europe. He/She will not be afraid to
confront inefficiencies and/or conflicts and to implement change that will drive positive end results to
ensure company, team and personal success.
Based in Kent, European travel will be required, however tools are available to enable remote
management, process/progress monitoring and ultimately results.
Fluency in the English language is crucial, with other languages a considerable plus.
Role and Responsibilities:
Proactively leading the European Shared Services team as line manager of ~10 Infrastructure
engineers
Responsibility for provision of 24x7 operations support for critical infrastructure services across
Europe
Partner with Support, Business and Application teams to troubleshoot and remediate problems
Escalation point for regional Infrastructure leads across Europe
Directly and indirectly manage and verify Infrastructure Operations
Assess/recommend ongoing improvement or re-engineering IT services & technologies
Manage/optimise staff resourcing, training, & supervising IT staff
To be successful in this role you will be able to demonstrate:
Experience leading a team in charge of a 24x7 oriented production environment across multiple sites
Infrastructure background with main focus on, and passion for leading people
Strong interpersonal skills
Experience in dealing with different countries, cultures and the inherent difficulties in cross-border
management
Experience supporting Cisco based networks (incl. MPLS and SD-WAN), VMware and telephony,
contact centre and video conference technologies
Experience in Infrastructure Operations, MS Office, MS Teams, etc.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers