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Subject to the conditions and exclusions set out below, Karndean Designfl ooring (AUS)
and Karndean Designfl ooring (NZ) Warranty that the product will not wear out and will be
free from all manufacturing defects from the date of purchase for the warranty period as
set out below. Wear out is defi ned as the removal of the wear layer and design pattern.
Wear out is defi ned as follows:- for 'Flotex' the backing will not become exposed from
general wear; for Pedigree 'Entrance Zone' the pile has not reduced in weight by more
than 20%; for Pedigree 'Smokey' and 'UV-TEX' the carpet surface will not show through to
the subfl oor from general wear.
Flotex Sheet Flooring has a commercial wear warranty of 15 years.
Pedigree Entrance Zone has a commercial wear warranty of 5 years.
Pedigree Needlepunch Carpets has a commercial wear warranty of 5 years.
The Warranty is conditional on the following:
1. The product is guaranteed when fi tted for
interior use only, except for Pedigree UVTEX which has an additional 3-year anti fade
warranty when used outdoors. These products
are not designed for external use and hence
no guarantee will be given in this context.
The product has been suitably specifi ed for the
appropriate level of use application and been
subject to normal wear and tear conditions.
3. The product has been installed by a skilled
tradesman using the correct materials
and adhering to the AS/NZS 1884 industry
code of practice, installation guidance from
Karndean Designfl ooring and an approved
Karndean Designfl ooring adhesive.
4. That the product has been cleaned and
maintained using the cleaning and
maintenance instructions provided by
Karndean Designfl ooring and that barrier
matting or other such method has been
provided at all external entrances to prevent
the ingress of outside dirt onto the fl oor.
5. Protection has been provided to avoid
heavy point loading to the fl oor.
This Warranty does not cover the following:
1. Damage caused by external factors
including, but not limited to heat & sunlight
(except as warrantied for 'UV-TEX') subfl oor
moisture, stains, spillages, spiked shoes,
tears, cuts, burns, fi re, fl ood, discolouration,
improper cleaning, use on stairs without
protective stairnosings, castor chair wheels
without protective mats (except 'Flotex').
2. Wilful or accidental damage.
3. Modifi cations, repairs or alterations unless
carried out by a skilled tradesman and
notifi ed to Karndean Designfl ooring.
4. Poor installation not in accordance with AS/
NZS 1884 or the use of incorrect subfl oor
materials and adhesives and hydrostatic
pressure not attended to correctly in the
substrate..
Australia
835 Stud Road. Knoxfi eld VIC 3180
Freecall: 1800 810 920
Email: customerservice@karndean.com.au/karndean.com.au" target="_blank" title="Visit karndean.com.acustomerservice@karndean.co.nzew Zealand
Freecall: 0800 442 101
Email: customerservice@karndean.co.nz
If it is found to be necessary to replace
a product which is no longer available,
Karndean Designfl ooring reserves the right to
replace the fl oor with a product of equal value
and specifi cation to that which was originally
installed. Save as detailed above and to the
fullest extent permitted by law, Karndean
Designfl ooring shall not accept or be liable
under this warranty for any direct, indirect,
special or consequential. Commercial warranty
Commercial warranty
2.
This warranty is in addition to and does not af ect your statutory rights