An IHI Open School Basic Certificate of Completion will be awarded to participants who complete all mandatory modules listed below.
Information on the module to complete will be emailed each month. Please do not register on IHI Open School until instructions are received. It is important
that participants complete each module(s) prior to attending the session as each month's teaching is based around these.
Total Time to Complete Modules: 10 hours 30 minutes
Module Estimated time
of completion
Lessons After completing this course, you will be able to:
Day 1 PS203: PURSUING
ACCOUNTABILITY AND A JUST
CULTURE
1 hour
15 minutes
Lesson 1: A Just Culture Case Study
Lesson 2: Building a Culture of Safety
Lesson 3: Understanding and Improving
Organisational Culture.
1. Discuss your opinions on one hospital's response to a serious
adverse event.
2. Describe six domains of a culture of safety.
3. Explain how to use quantitative and qualitative data to assess
the culture of an organization.
Day 2 QI 102: HOW TO IMPROVE WITH
THE MODEL FOR IMPROVEMENT
1 hour
30 minutes
Lesson 1: An Overview of the Model for
Improvement
Lesson 2: Setting an Aim
Lesson 3: Choosing Measures
Lesson 4: Developing Changes
Lesson 5: Testing Changes
1. List the three questions you must ask to apply the Model for
Improvement.
2. Identify the key elements of an effective aim statement.
3. Identify three kinds of measures: process measures, outcome
measures, and balancing measures.
4. Use change concepts and critical thinking tools to come up
with good ideas for changes to test.
5. Test changes on a small scale using the Plan-Do-Study-Act
(PDSA) cycle.
IHI OPEN SCHOOL MODULE OVERVIEW
APPENDIX 1