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Fantastic feedback for our Cruise experts

Dear Melissa,

We got back yesterday from our

amazing holiday you booked for us! I

cannot thank you enough for all you did

for us - by reversing the holiday around

it actually worked out even better for us

as the Olivi Hotel was superb, as was the

Hotel Principe and Mademoiselle. We

could not fault the hotels. We had such

a great holiday.

The only downside really was the

overnight train! It was 2 hours late

and you had informed us it was full

board - but this was only for those

in 1st class - there was no dinner or

breakfast provided to us - and having

four of us plus 4 sets of luggage plus

hand luggage in one tiny couchette was

hilarious! I don't think I would do the

overnight train again, as it was so

difficult to sleep but it was certainly an


But we really did appreciate all you and

your colleagues did for us - in fact we

met others on holiday who had booked

through yourselves and we were all

singing the praises of Jetline and will

definitely be in touch again to book in

the future. We are thinking of doing a

similar trip next year but with Celebrity

cruises this time, then possibly back to

the Olivi again.


Sue Czupich

Council approves new cruise

terminal for London

If you live in or near London

and you feel the city is

not getting its fair share of

the cruise market, you will

undoubtedly be delighted

to hear that a brand new

passenger cruise terminal

has been approved for

the city. Boris Johnson,

London's mayor, made this

announcement recently.

The planned terminal was first mentioned in the press about six months ago;

however, a group of local residents voiced opposition to the plan, saying that

fumes from the ships' fuel will negatively affect air quality in the area.

Sir Edward Lister, the city's deputy mayor for planning, said: "We have worked

with the local authority and the developer to ensure the new terminal and

surrounding infrastructure will meet the needs of thousands of tourists coming

to the city each year."

The terminal will be near the iconic Cutty Sark and the historic Old Royal

Navy College, right in the centre of London.

It is scheduled to open in 2017 and will be able to accommodate cruise ships

up to 850 feet in length. Initial projections are that around 55 ships per year

will make use of the facilities. New retail outlets, restaurants and residential

housing are also planned for the surrounding area.

Councillor Danny Thorpe, Greenwich Council's cabinet member for transport

and regeneration, said the council realised that the effect on air quality

concerned many locals, but the measures proposed by the council to address

this issue were independently scrutinised and found to be adequate.

Dear Emma

Just a note to say thank you, for a fabulous trip. Apart from their costs

on extra baggage, Delta Airlines were superb, on time, never stopped

offering refreshments, both alcoholic and non. Very professional cabin

crew. Check-in at Orlando was a dream, bag check in as you get out

of your transfer, quick personal check in, bags next seen at Heathrow,

brilliant! All transfers went like clockwork. Hyatt place hotel top drawer,

only problem was not knowing I had to call the hotel to arrange pick-up.

Cruise was brilliant. Enough said. Rosen inn at Pointe was great, better

than we expected. All in all 9/10, this was one of the best holidays my

wife and I have ever had, due in no small part to your work in putting it

together. Once again thank you and we will definitely recommend and use

your services again.

Regards, Larry Hibbs


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