Spring 2015
NETWORK NEWS
Page 3
Member
Profile - SLi
In each issue of Network News, we
will be taking a closer look at one
of our members and asking their
thoughts on a variety of subjects.
In this issue, the spotlight is on SLi
Palletways depots 31, 32, 37 & 38
with views from Managing Director,
Richard Triolo.
Fast facts:
• Established in 1994 as a founding member of Palletways
• The business is owned and managed by Richard Triolo
• 100+ members of staff and growing fast
• Depots in Colchester, Felixstowe, Stansted and Heathrow
• Postcode areas: CM, CO, IP, SG and SL
Network News: You've recently launched a Heathrow-based
depot. What are your plans for this new operation?
RT: To expand our air cargo and express distribution services
to make SLi one of the largest partners in Palletways. We offer
a comprehensive range of global logistics services from four
dedicated UK sites which are strategically placed to include
the largest UK Sea and Airports with our Headquarters in
Colchester, Essex. These new worldwide services are also
available to Palletways and the member network.
Network News: Since joining Palletways in 1994 the
company has gone from strength to strength. What do
you think is your secret?
RT: Determination, organisation and dedication are the
critical foundations for me, but essentially if you are not
prepared to take the risk, you don't deserve the reward. Very
often you have no alternative than to place your business
before your family, as difficult as that sounds. This sacrifice is
crucial to any forward thinking businessman in the world of
logistics, whether you are honest enough to admit it or not.
Network News: We hear that you have earned a number of
accreditations recently. Tell us more about the accreditations
and why they mean so much to the business.
RT: We have recently achieved AEO, AIMMS, CAA, DfT and
IATA accreditations, these globally recognised accreditations
acknowledge that SLi is a secure supply chain service provider.
We are approved to fast track consignments, clear customs
at any port directly from our HQ, book cargo onto any flight
directly and declare cargo safe for boarding passenger aircraft
as we meet the highest safety and security standards. This
means a great deal to the business, as we now have the ability to
deliver express consignments globally with full control ensuring
customer service excellence is always delivered.
Network News: What will you be focusing on in 2015?
RT: Our key focus this year is to develop our seven acre site at
Colchester. We have finally achieved planning permission after
a five-year struggle to fully develop the site into a professional
distribution centre. The site will include a 6,000 sq ft office
building, 25,000 sq ft warehouse with full vehicle maintenance
facilities, storage, fulfilment, customs bond and drive through
truck wash. The most significant unit will be our brand new
60,000 sq ft warehouse that can be extended to 90,000 sq ft in
the future. We are looking to achieve substantial growth across
all our UK sites across all SLi services, though our main focus
remains with our core business of palletised distribution which
is the reason we exist and why we are still going from strength
to strength.
Richard Triolo
Year of Service Excellence
> Continued from Page 1
To gain the maximum benefit, everybody in our network must
comply with the standards that are set out in the guidelines.
We will be monitoring, measuring and reviewing our Perfect
Transaction process regularly so that we can all play our part
in exceeding our customers' expectations and in achieving
business growth for us all.
This past few months has seen the launch of a host of
new features as part of the Vision 20:20 programme and
these features and tools provide us with the accurate and
transparent consignment data needed to support the delivery
of perfect transactions for our customers. You can read
more about the additional features of the Digital Information
Hub opposite. Combined, these elements underpin the key
objectives of Vision 20:20, to provide added value to our
customers by innovation and improved efficiency.
We have ambitious plans for growth, 2015 is about continuous
improvement across our network which will help us achieve
our goals.