Page 0007

6

Reducing Social Work Administration

Paul Murtagh

Keys Stats

collected for

NSPCC & DoJ

Efficient Stat

collection

Efficient

recording

processes

Primary Drivers -

What we need to ensure

Secondary Drivers

Which requires

Specific Ideas to Test or

Change Concepts

Exploration of the current

process to identify possible

improvements.

Meet with team to Identify any

duplication of stat collection.

Meet with data team to explore

if any stats can be collected

from other existing digital

sources

Revised, reduced DoJ key stats

Revisited, reduced NSPCC key

stats

AIM

To reduce the

amount of

time it takes

for Social

Workers to

record

management

statistics by

50% by

October

2020.

Propose meetings with DoJ

and NSPCC to outline project

and desired outcome and

agree key stats

Ask team to identify other

ways available to sources

require information

Can we extrapolate pieces of

data from existing information.

Could we enter the data

electronically rather than hand

written.

Explore if there are benefits to

moving from excel to an online

survey.

PDSA 2

PDSA 1

Aim:

To reduce the time it takes

for Social Workers to

record management

statistics by 50% by

October 2020.

Median:44 minutes

Goal: 22 minutes

The Team

Digital System Design

What we did

• Refined data points.

• Reduced duplication.

• Improved digital process.

User A User A

Goal

0

10

20

30

40

50

60

70

80 1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

Time

Number of Measures

How long does it take to complete the Stats form?

Minutes

New system Outcome Measures

44 minutes reduced to 2.5 Minutes

Challenges / Problems

1.Helping partners understand need and benefits

of change.

2.Creating shared ownership and a solution focus.

3.Gathering support and expertise to solve the

problem.

4.Managing change and introducing new

technology.

5.Getting different online systems to talk together.

Before

After

Index

  1. Page 0001
  2. Page 0002
  3. Page 0003
  4. Page 0004
  5. Page 0005
  6. Page 0006
  7. Page 0007
  8. Page 0008
  9. Page 0009
  10. Page 0010
  11. Page 0011
  12. Page 0012
  13. Page 0013
  14. Page 0014
  15. Page 0015
  16. Page 0016
  17. Page 0017
  18. Page 0018
  19. Page 0019
  20. Page 0020

Related Issues