Proud to be part of Eden Hotel Collection
Terms and Conditions
To secure all Christmas and New Year bookings a confirmation of your booking is required in writing, together with a 50% non-refundable deposit upon
confirmation, with the remaining balance to be received by 1st November 2025
The deposit will be deducted from the final amount. Receipt of the deposit constitutes a binding contract between the hotel and client. All additional
sundries will need to be settled on departure. Unless otherwise stated, wines and beverages will be charged accordingly. Accommodation will be available to
guests from 3:00pm and is to be vacated by 11:00 am on the day of departure. We recommend that travel insurance is taken to cover possible cancellations
Cancellation Policy
In an event of cancellation, the following charges will be made: Cancellation of a confirmed booking - loss of deposit in full. Cancellation with less than 2 months
notice - 50% of total charge. Cancellation with less than 1 months notice - 75% of total charge. Cancellation with less than 14 days notice - 100% of total charge
Private Parties and Events
Two weeks prior to the event we request guaranteed final guest numbers and the table plan. Should the number of guests be less than expected on the
day of the event, the guaranteed number of guests will be charged for. Any increases to the number of guests on the day will be charged accordingly
THE GREENWAY HOTEL AND SPA SHURDINGTON CHELTENHAM GLOUCESTERSHIRE GL51 4UG
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