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What is a Quality Improvement Project?

'We cannot solve our problems with the

same thinking we used when we created them'

Albert Einstein

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There are many definitions of Quality and Quality Improvement (QI)

therefore to enable a better understanding within South Eastern

HSC Trust we have defined them as:

Improving Quality:

Improving quality describes the overall ethos of the

Trust, underpinned by a culture of safety, quality and

experience, where everyone is responsible for making

services better.

Quality Improvement:

Quality Improvement science is an intentional,

systematic approach, led by staff equipped with the

skills needed to bring about change, leading to better

outcomes.

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