A quality improvement project involves:
• Using a set of tools and techniques that support individuals to
implement the cycle of improvement
• Recognising the importance of context and culture and the need
for leadership
• Testing a quality improvement idea on a small scale in a real
work setting
• Measuring the improvements
• Learning from your results
• Refining your changes then testing again
• Repeating this cycle until you are satisfied with the improvement
• Recognising the importance of engaging those who deliver and
receive care.