Forming your Improvement Team
Most improvement projects invariably involve working across
multiple systems and disciplines. It is important that the team should
include individuals associated with all areas that will be affected by
the improvement work along with a service user.
The team needs to connect regularly to review the progress of the
project against the aim and to share knowledge from testing the
change ideas.
Teams usually consist of 3-4 key roles:
Project Sponsorship - (Required for high level QI projects)
This individual has executive authority and serves as the link to the
QI team and organisations senior management.
Clinical Leadership - This individual will have the authority to test
and implement a change and also understand how the change will
affect the care process.
Technical Expertise - This individual has a deep knowledge of the
process or area involved in the improvement project. A team may
require more than one technical expert depending on the project
topic.
Day to Day Leadership - This individual keeps the team on track
and monitors progress against tasks. They must work closely
with all members of the team.