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Forming your Improvement Team

Most improvement projects invariably involve working across

multiple systems and disciplines. It is important that the team should

include individuals associated with all areas that will be affected by

the improvement work along with a service user.

The team needs to connect regularly to review the progress of the

project against the aim and to share knowledge from testing the

change ideas.

Teams usually consist of 3-4 key roles:

Project Sponsorship - (Required for high level QI projects)

This individual has executive authority and serves as the link to the

QI team and organisations senior management.

Clinical Leadership - This individual will have the authority to test

and implement a change and also understand how the change will

affect the care process.

Technical Expertise - This individual has a deep knowledge of the

process or area involved in the improvement project. A team may

require more than one technical expert depending on the project

topic.

Day to Day Leadership - This individual keeps the team on track

and monitors progress against tasks. They must work closely

with all members of the team.

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