The District Nursing Service
gives a voice to patients,
carers and staff
Service users join District Nurses at their
TEN THOUSAND MORE VOICES ShowCase Event in December 2018
TEN THOUSAND MORE VOICES District Nursing Project
The project was showcased at a
celebration of community nursing.
The event was held in December 2018
and two service users kindly shared
their stories of how the District Nursing
Service has positively impacted on
their health care experience.
Primary Care and Older People
The TEN THOUSAND MORE VOICES Initiative has been commissioned and funded by the Health
and Social Care Board (HSCB) and the Public Health Agency (PHA) to provide a more person-
centred approach to improving and influencing experience of Health and Social Care Services.
In order to achieve the objectives set out in the District Nursing Framework 2018 - 2028 District
Nursing Teams must be innovative and seek to continually improve services. Critical to this is
feedback from staff, patients and carers.
In this vein, South Eastern HSC Trust District Nursing Team undertook a TEN THOUSAND MORE
VOICES project to seek the feedback required to enable us to keep the patient and what matters to
them at the centre of what we do.
The project has offered an insight into the views of patients and staff. Their stories provide a rich
source of information, helping us to identify what matters to people in their experience. They provide
a reflection of how the service is delivered today, while generating ideas for how we can improve our
service going forward.
97% of service users rated their experience of the District Nursing Service as strongly positive
or positive and 100% would recommend the service to family and friends.
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