Patient Experience and Compliments
What was a very frightening experience having undergone
a cardiac arrest was made much easier by the wonderful
caring staff in this ward. Equally I was treated with respect
and professionalism in your extremely busy accident and
emergency ward. So often we hear tales of woe about the
hospital but I would like to put on record my eternal
thanks for the care I received".
"I attended the Day Procedure Unit.
From the moment I arrived at the hospital
to the moment I left, I was treated with the utmost
courtesy and professionalism. I was kept informed at every
stage in the process, my questions answered without
hesitation and I was made to feel totally at ease".
Day Procedure Unit
Emergency
Department and
Ward staffStaff in the maternity ward were absolutely
incredible; all of the staff were welcoming and very
supportive. Due to me having mental health issues the
Ward Sister had arranged for me to have a single room
after my baby was born. They were there if I needed to talk
and also respectful if I wanted some time on my own.
I cannot thank them enough for all the care they
provided throughout my pregnancy".
Maternity Ward
"I would just really like to thank all the maternity staff
for the exceptional levels of care given to myself and my
husband during my pregnancy and the attention to detail
and sensitivity during my labour to both myself and my baby
girl. I can honestly say that from our booking appointment
right through until we were discharged, every single midwife
we encountered worked their hardest to give us an excellent
standard of care and attention. You're a fantastic, caring
and professional team! Thanks so much!"
Maternity WardC O M P L I M E N T S
57