Guest Information
For reception dial '0'
Account: We would request that wherever possible payment is made via credit or debit
card. Your card details will be taken on or prior to arrival and securely held. We will then
post your most up-to date account under your bedroom door on your final evening with
us. Should you have any queries on your account please telephone our receptionist
who will offer assistance. Your payment will then be taken from your chosen card on the
morning of your departure.
Baby Facilities - Cots are available for use, please note there is a £15 supplement
charge. Please contact reception should you need one
Banking - We can provide change at reception provided it remains in Sterling, should
you require any foreign currency our closest Post office is approximately 1 mile towards
Cheltenham
Bar - Our bar is open to residents 24 hours, however after 11pm all drinks must be
charged to your bedroom
Blankets - You will find an extra blanket in your wardrobe however if you require an
additional duvet or blanket please contact reception
Car Parking - We offer complementary parking for our guests, however please be aware
that the hotel accepts no liability for loss or damage to cars and their contents
Church Services - Please contact reception should you wish to visit a local church
during your stay. We can provide details of service times and directions to your desired
place of worship
Credit Cards - We accept the following credit and debit cards: Visa, MasterCard, Visa
Debit, American Express, Switch Maestro, Solo, and Electron
Credit Facilities - Should you wish to apply for a company account please contact
reception who will pass your details to the relevant body. Please allow at least 21 days for
this to be set up during which time you will be required to settle your account in full
Conferences - We have two spacious meeting rooms at the Greenway Hotel; the Austin
room which can accommodate up to 12 guests and the Panel room which can
accommodate up to 22 guests. Please contact the Duty manager should you wish to use
one of our rooms during your stay