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Guest Information

For reception dial '0'

Account: We would request that wherever possible payment is made via credit or debit

card. Your card details will be taken on or prior to arrival and securely held. We will then

post your most up-to date account under your bedroom door on your final evening with

us. Should you have any queries on your account please telephone our receptionist

who will offer assistance. Your payment will then be taken from your chosen card on the

morning of your departure.

Baby Facilities - Cots are available for use, please note there is a £15 supplement

charge. Please contact reception should you need one

Banking - We can provide change at reception provided it remains in Sterling, should

you require any foreign currency our closest Post office is approximately 1 mile towards

Cheltenham

Bar - Our bar is open to residents 24 hours, however after 11pm all drinks must be

charged to your bedroom

Blankets - You will find an extra blanket in your wardrobe however if you require an

additional duvet or blanket please contact reception

Car Parking - We offer complementary parking for our guests, however please be aware

that the hotel accepts no liability for loss or damage to cars and their contents

Church Services - Please contact reception should you wish to visit a local church

during your stay. We can provide details of service times and directions to your desired

place of worship

Credit Cards - We accept the following credit and debit cards: Visa, MasterCard, Visa

Debit, American Express, Switch Maestro, Solo, and Electron

Credit Facilities - Should you wish to apply for a company account please contact

reception who will pass your details to the relevant body. Please allow at least 21 days for

this to be set up during which time you will be required to settle your account in full

Conferences - We have two spacious meeting rooms at the Greenway Hotel; the Austin

room which can accommodate up to 12 guests and the Panel room which can

accommodate up to 22 guests. Please contact the Duty manager should you wish to use

one of our rooms during your stay

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