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Email - E-mail can be received at the following address, and

marked for the recipients attention

Fire - Should you discover a fire in the hotel please press the nearest break glass point

and make your way to the nearest emergency exit. If you are staying in one of our Lodge

Rooms and the alarm sounds, please contact our main desk for assistance. Dial "0" from

the internal phone or 01242 862352 from a mobile.

Flowers - Flowers can be ordered for you at reception, please inform us of the budget,

preference of flowers and any message you wish to be added. These will be added to your

room account

Fax - Please contact reception should you need to send a fax.

National/Local £0.50 per page Europe/USA £1.00 per page

Rest of the World £1.50 per page

Incoming faxes will be charged at 10p per page

Fridge - If you have anything that you would like to be kept refrigerated, please contact


Forgotten Something? - If there is something you have forgotten please speak to

receptionist, we have the following items available;

• Shaving cream & Razors

• Toothbrushes & Toothpaste

• Sewing Kits

Hairdryer - A Hairdryer can be found in the top drawer of your dressing table

Housekeeping - Please contact reception if you require any additional towels or

products for your room

Internet - We offer our guests complimentary wireless internet access.Please connect

to: 'The Greenway Guest' and use the following case sensitive password: EHCGuest!

Ice - Please ask a member of the team if you require Ice or an ice bucket

Iron & Board - Please ask a member of the team and we will deliver an Iron and ironing

board to your bedroom

Local Activities' - If you would like to get out and about during your stay please come

and talk to us at reception, we have some great ideas of where to go and what to do

Lost and Found - All items that have been found are held and recorded for a period of

three months. If you have lost or mislaid any of your items please contact reception

Maintenance - If something has broken in your room during your stay, please let

reception know as soon as possible and we will endeavour to have it rectified


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